Pricing
Commission that falls as you grow.
Start free and pay 7.5% of what you take — we only earn when you do. Every paid plan brings the rate down, to 2% on Enterprise, alongside a flat monthly fee you can predict. Every plan — including free — takes real online payments from day one.
Real payments on every plan
including free, from day one
Never on deposits or tax
commission on what you keep
Up to 26 days free
earned while you set up
Prove it on your own fleet.
- Real online payments from day one
- Branded storefront + guest portal
- Per-bike fleet tracking
- Manual + enquiry bookings
- Waivers, terms & audit log
A single site finding its feet.
- Everything in Free
- Scan Station check-out/check-in
- Guided tours with departures
- Reminders add-on available
- Email template customisation
Busy season, real volume.
- Everything in Starter
- Holiday packages and itineraries
- Quotes, campaigns & finance
- No visible RideLoop branding
Multi-site groups and fleets at scale.
- Everything in Growth
- Reminders included outright
- Developer API at full scale
- Priority support
Subscription prices include VAT. Commission is never charged on security deposits or tax, on any plan. Setting up earns up to 26 free days. Upgrades apply instantly with a prorated charge; downgrades wait until your billing period ends, so you never lose access mid-cycle.
Work out your plan ↓Calculator
What would you pay this month?
Move the slider to your typical monthly booking revenue, before deposits and tax. We show what each plan would cost and which one comes out cheapest.
No fee + 7.5% of £8,000 = £600
£59 fee + 4% of £8,000 = £320
£169 fee + 3% of £8,000 = £240
£499 fee + 2% of £8,000 = £160
Estimate only. Monthly fee (VAT included) plus commission on booking revenue, excluding add-ons and Stripe’s own processing fees. Enterprise is custom-quoted; the figure shown is the starting price.
Why RideLoop
What you are paying for.
Booking software is easy to find. RideLoop is built for the parts that cost bike rental and tour businesses money: double-bookings, no-shows, missing waivers and bikes that go out when they should be on the stand.
01
Your money, your Stripe
Every payment and deposit lands in your own Stripe account at checkout. RideLoop never holds your takings.
02
Built for bikes
Per-size and per-frame availability, service-due holds and revenue per bike. Not a generic appointment tool with bikes bolted on.
03
Rentals, tours and holidays
One calendar for hire, guided departures and multi-day packages, so the same bike is never sold twice.
04
Checks before the ride
Waivers on the guest’s phone, ID verification with Stripe Identity and deposits held at checkout.
05
An assistant that knows your fleet
Miles answers guests from your live calendar and helps staff in the portal, with every change confirmed by a person.
06
Leave whenever you like
Free migration in, full exports out. No setup fee and nothing to unwind if you go.
When each plan wins
When each plan starts paying for itself.
Plans swap places as revenue grows. Above roughly £1,686 a month in bookings, Starter costs less than Free. Growth overtakes Starter at about £11,000, and Enterprise overtakes Growth at about £33,000.
E-bike rental
A small e-bike hire shop
£3,000 a month in bookings
Guided tours
A busy tour operator in season
£25,000 a month in bookings
Holidays
A multi-site holiday company
£45,000 a month in bookings
Monthly fee (VAT included) plus commission, excluding add-ons and Stripe’s processing fees. Enterprise shown at its starting price.
26 days free
Setting up pays for itself.
Your first listing, Stripe connected, your first booking and seven more setup steps each earn free days, up to 26 in total.
- No plan yet? Days bank until you choose one.
- Already paying? Your next charge moves back instead.
First listing
A bike, tour or package live on your storefront
Stripe connected
Your own account, payouts straight to you
First booking
Online or at the counter
Seven more setup steps
Each one adds more free days
Compare plans
Everything, plan by plan.
Every feature on a higher plan stays visible in your portal and clearly marked, with one click to unlock it.
| Included | Free | Starter | Growth | Enterprise |
|---|---|---|---|---|
| Selling | ||||
| Real online payments from day one | ✓ | ✓ | ✓ | ✓ |
| Branded storefront and guest portal | ✓ | ✓ | ✓ | ✓ |
| Manual and enquiry bookings | ✓ | ✓ | ✓ | ✓ |
| Guided tours with departures | ✓ | ✓ | ✓ | ✓ |
| Holiday packages and itineraries | ✓ | ✓ | ✓ | ✓ |
| Quotes for groups and trade | ✓ | ✓ | ✓ | ✓ |
| No visible RideLoop branding | — | ✓ | ✓ | ✓ |
| Running the day | ||||
| Per-bike fleet tracking | ✓ | ✓ | ✓ | ✓ |
| Waivers, terms and audit log | ✓ | ✓ | ✓ | ✓ |
| Scan Station check-out and check-in | ✓ | ✓ | ✓ | ✓ |
| Email template customisation | ✓ | ✓ | ✓ | ✓ |
| Campaigns and finance | ✓ | ✓ | ✓ | ✓ |
| Assistant and messages | ||||
| AI Assistant (Miles) | — | — | — | — |
| SMS reminders | — | — | — | — |
| Scale and support | ||||
| Developer API at full scale | — | ✓ | ✓ | ✓ |
| Priority support | — | — | — | ✓ |
Every plan
Included from the free plan up.
No feature here costs extra, and none of it waits for an upgrade.
See every feature →Add-ons
Turn on what you need, when you need it.
Miles, on your storefront and in your portal
AI Assistant
Storefront and portal chat that checks availability and pricing, always disclosed as an assistant. The action-taking tier adds create, modify and cancel, every action confirmed by a human first.
10 free messages on every new account
Meet Miles →Pickup and return, on time
SMS reminders
Automated pickup and optional return reminders, strictly transactional and never promotional.
Around £9/month for 250 messages on Starter and Growth. Included on Enterprise.
How billing works
No surprises on the invoice.
Trial
Your first paid plan starts with a free trial when you subscribe soon after signing up, and bonus days stretch it further.
Upgrades
Apply instantly with a prorated charge for the rest of the period.
Downgrades
Wait until your billing period ends, so you never lose access mid-cycle.
Deposits and tax
Commission is never charged on security deposits or tax, on any plan.
Enterprise
Custom-quoted for multi-site groups and fleets at scale.
Nothing hidden
See what a higher plan adds before you pay, and take enquiry bookings before Stripe is even connected.
Questions
Pricing questions, answered
Anything else, ask us in a 20-minute walkthrough.
Is there really a free plan?
Yes. The free plan takes real online payments from day one, with a branded storefront, guest portal and per-bike fleet tracking. You pay 7.5% commission on bookings and no monthly fee.
Why is there commission on the free plan at all?
It is how the free plan pays for itself. Paid plans pair a monthly fee with a much lower commission — 4%, 3%, 2% as you move up — so the more you grow, the less you pay per booking.
Is commission charged on deposits?
No. Commission is never charged on security deposits or tax, on any plan.
When does a paid plan become cheaper than free?
It depends on your monthly booking revenue — use the calculator above to see each plan side by side for your own numbers.
Can I change plans later?
Yes. Upgrades apply instantly with a prorated charge. Downgrades wait until the end of your billing period.
How do the free setup days work?
Your first listing, Stripe connected, your first booking and seven more setup steps each earn free days, up to 26 in total. No plan yet? They bank and apply the moment you choose one. Already paying? They push your next charge back instead.
Where do payments go?
Straight to your own Stripe account at checkout. RideLoop never holds your takings.
Do I need to sign a long contract?
No. Plans are billed month to month, and you can export your data and leave at any time.
Are Stripe fees included?
No. Stripe's own card processing fees are separate and are charged by Stripe directly on your account.
Is there a setup fee?
No. There is no setup fee on any plan, and migration is free.
Can I try the AI Assistant before paying?
Yes. Every new account gets 10 free messages to try it.
Do prices include VAT?
Yes. Subscription plan prices include VAT.
Which plan suits a guided tour operator?
Guided tours are included from the free plan up, one at a time; holiday packages need Starter or above. Growth and Enterprise raise the limit on both. Use the calculator to compare costs at your revenue.
What happens to features I am not paying for?
They stay visible in your account, clearly marked, with one click to unlock. Nothing is hidden behind a sales call.
Is my storefront branded as RideLoop?
Not on a paid plan. Your colours, your logo, your own subdomain, and no visible RideLoop branding anywhere on it.
Start free. Upgrade when it pays.
Take real bookings on the free plan, then move to the plan the calculator picks for you.
No card, no setup fee.